Privacy Policy
Privacy Policy
Effective Date: 20-06-2026
Bytecore ("Bytecore", "we", "our", or "us") is operated by ZTS Technologies Private Limited, having its registered office at House No. 78, 2nd Floor, Hatigaon Bhetapara Road, Near Hatigaon Police Station, Hatigaon, Guwahati, Assam – 781038.
At Bytecore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and protect your personal information when you visit our website, mobile application, retail stores, or use any of our products and services.
By accessing or using the Bytecore website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue using our website and services.
1. Information We Collect
To provide our products and services efficiently, Bytecore may collect the following categories of information.
Personal Information
We may collect:
-
Full Name
-
Email Address
-
Mobile Number
-
Billing Address
-
Shipping Address
-
Company Name (if applicable)
-
GST Number (for business customers)
-
Date of Birth (where applicable)
-
Gender (optional)
Account Information
When you create an account with Bytecore, we may collect:
-
Username
-
Password (stored securely in encrypted form)
-
Login history
-
Account preferences
Payment Information
Payments are processed through secure third-party payment gateways.
We may collect:
-
Payment transaction ID
-
Payment method
-
Order value
-
Billing information
Bytecore does not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials.
Device Information
When you browse our website, we automatically collect technical information such as:
-
IP Address
-
Browser Type
-
Device Type
-
Operating System
-
Screen Resolution
-
Language Preference
-
Date and Time of Access
Order Information
When placing an order, we collect:
-
Ordered Products
-
Invoice Details
-
Delivery Address
-
Courier Tracking Information
-
Purchase History
Customer Support Information
When contacting our customer support team, we may collect:
-
Emails
-
Phone Calls
-
Chat Messages
-
Support Tickets
-
Feedback
-
Product Reviews
2. How We Collect Your Information
We collect information through the following methods:
-
When you create an account
-
When you place an order
-
When you subscribe to newsletters
-
When you participate in promotions or surveys
-
When you contact customer support
-
Through cookies and website analytics
-
Through payment gateways
-
Through logistics partners for order delivery
All information collected is used solely for legitimate business purposes and in accordance with applicable Indian laws.
3. How We Use Your Information
Bytecore uses the information collected from you to provide a secure, efficient, and personalized shopping experience. Your information may be used for the following purposes:
3.1 Account Management
-
Create and manage your Bytecore account.
-
Verify your identity and authenticate your login credentials.
-
Maintain your account preferences and purchase history.
3.2 Order Processing
-
Process and confirm your orders.
-
Generate invoices and payment receipts.
-
Arrange product packaging, shipping, and delivery.
-
Provide order tracking information and delivery updates.
3.3 Customer Support
-
Respond to your questions, requests, and complaints.
-
Process warranty claims, repairs, replacements, and returns.
-
Provide technical support and after-sales service.
3.4 Communication
We may contact you regarding:
-
Order confirmations
-
Shipping updates
-
Payment confirmations
-
Warranty information
-
Service reminders
-
Product recalls (if applicable)
-
Security notifications
3.5 Marketing and Promotions
With your consent, we may send you:
-
Promotional offers
-
Discount coupons
-
Festival sales
-
Product launches
-
Newsletters
-
Special campaigns
You may unsubscribe from promotional communications at any time.
3.6 Website Improvement
We analyze customer behavior to improve:
-
Website performance
-
Product recommendations
-
Search results
-
Navigation
-
Customer experience
-
Mobile application functionality
3.7 Fraud Prevention
Your information may be used to:
-
Detect fraudulent transactions
-
Prevent unauthorized access
-
Monitor suspicious activities
-
Protect customer accounts
-
Maintain website security
3.8 Legal Compliance
We may process your information to:
-
Comply with applicable laws and regulations.
-
Respond to lawful requests from government authorities.
-
Protect the rights, property, and safety of Bytecore, our customers, and third parties.
4. Sharing of Information
Bytecore values your privacy and does not sell or rent your personal information to third parties.
However, we may share your information with trusted entities in the following circumstances:
4.1 Payment Service Providers
To process payments securely, we may share necessary information with trusted payment gateway providers.
These providers process payments using industry-standard encryption and security protocols.
4.2 Logistics Partners
To deliver your orders, we may share:
-
Name
-
Shipping address
-
Contact number
-
Order details
with our authorized courier and logistics partners.
4.3 Service Providers
We may engage third-party service providers for:
-
Website hosting
-
Cloud storage
-
Customer support
-
SMS notifications
-
Email services
-
Analytics
-
Marketing tools
These providers are contractually required to maintain the confidentiality and security of your information.
4.4 Legal Requirements
We may disclose your information if required to:
-
Comply with applicable law
-
Respond to court orders or legal processes
-
Prevent fraud or illegal activities
-
Protect the rights and safety of Bytecore and its customers
4.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the new entity. Such transfers will remain subject to the commitments outlined in this Privacy Policy.
5. Security
Bytecore is committed to protecting your personal information and maintaining the confidentiality of the data you share with us. We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.
Our security measures include:
-
Secure Socket Layer (SSL) encryption for data transmission.
-
Secure payment gateway integration.
-
Firewalls and intrusion detection systems.
-
Restricted access to customer information.
-
Password encryption and authentication mechanisms.
-
Regular security updates and monitoring.
Although we strive to use commercially acceptable methods to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, Bytecore cannot guarantee absolute security of your information.
You are responsible for maintaining the confidentiality of your account credentials and should not share your login information with anyone.
If you suspect unauthorized access to your account, please contact our support team immediately.
6. Cookies Policy
Bytecore uses cookies and similar technologies to improve your browsing experience and provide personalized services.
Cookies are small text files stored on your device when you visit our website.
We use cookies to:
-
Keep you logged into your account.
-
Remember your shopping cart.
-
Save your preferences.
-
Improve website performance.
-
Analyze website traffic.
-
Measure marketing effectiveness.
-
Provide personalized recommendations.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
Functional Cookies
These cookies remember your preferences such as language, location, and recently viewed products.
Marketing Cookies
These cookies help us display relevant advertisements and promotional offers based on your browsing activity.
You may disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.
7. Your Rights
Subject to applicable laws, you may have the following rights regarding your personal information:
-
Access your personal information.
-
Update or correct inaccurate information.
-
Request deletion of your account and personal data.
-
Withdraw your consent for data processing.
-
Restrict or object to certain processing activities.
-
Request a copy of your personal information.
-
Opt out of promotional communications.
To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy.
We may require identity verification before processing your request.
8. Opt-Out Policy
Bytecore respects your communication preferences.
You may choose to stop receiving promotional emails, SMS messages, WhatsApp notifications, or marketing communications at any time.
You can opt out by:
-
Clicking the Unsubscribe link included in our promotional emails.
-
Updating your communication preferences in your Bytecore account.
-
Contacting our Customer Support Team.
Please note that even if you opt out of promotional communications, you will continue to receive essential transactional communications such as:
-
Order confirmations
-
Payment confirmations
-
Shipping updates
-
Delivery notifications
-
Warranty information
-
Service notifications
-
Security alerts
These communications are necessary for providing our products and services and cannot be disabled while you have active orders or services.
9. Data Retention
Bytecore retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our products and services, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining business records.
The retention period may vary depending on the type of information collected and applicable legal or regulatory requirements. Once the information is no longer required, we will securely delete, anonymize, or destroy it in accordance with applicable laws and industry standards.
Certain information may continue to be retained in backup systems or archived records where required for legal, tax, accounting, fraud prevention, or regulatory purposes.
10. Third-Party Links
The Bytecore Platform may contain links to third-party websites, applications, or services for your convenience.
Please note that these third-party websites operate independently and have their own privacy policies and terms of use. Bytecore does not control, endorse, or assume responsibility for the privacy practices, content, security, or services offered by such third parties.
We encourage you to review the privacy policies of any third-party website before providing your personal information.
11. Children's Privacy
The Bytecore Platform is intended for users who are 18 years of age or older.
We do not knowingly collect or process personal information from children under the age of 18 without the consent of a parent or legal guardian.
If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information promptly.
Parents or legal guardians who believe that their child has provided personal information to Bytecore may contact us to request its removal.
12. Changes to this Privacy Policy
Bytecore reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, technologies, or services.
Any changes will become effective immediately upon publication on the Bytecore Platform unless otherwise stated.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of the Bytecore Platform after any changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Grievance Redressal
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, you may contact our Grievance Officer.
Grievance Officer
Name: Mr. Khurshid Alam Ahmed
Designation: Grievance Officer
Email: khurshid@bytecore.in
Customer Support Email: support@bytecore.in
Phone: +91 75788 49910
We will acknowledge your request and make reasonable efforts to resolve your grievance within the timelines prescribed under applicable laws.
14. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Guwahati, Assam, India.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Bytecore
Powered by ZTS Technologies Private Limited
Registered Office
House No. 78, 2nd Floor
Hatigaon Bhetapara Road
Near Hatigaon Police Station
Hatigaon, Guwahati, Assam – 781038
Website: www.bytecore.in
Email: support@bytecore.in
Phone: +91 75788 49910
Business Hours:
Monday – Saturday
9:30 AM – 7:30 PM
16. Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court or competent authority, such provision shall be deemed severed from this Privacy Policy only to the extent necessary.
The remaining provisions shall continue to remain valid, enforceable, and in full force and effect.
Consent
By accessing or using the Bytecore Platform, creating an account, placing an order, or using any of our products or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, you should discontinue using the Bytecore Platform immediately.
Last Updated: 20-06-26
Version: 1.0
© Bytecore, Powered by ZTS Technologies Private Limited. All Rights Reserved.